Terms and Conditions

These Terms and Conditions govern your access to and use of the Elite Swing Tools website and services, and by using the site you agree to be bound by them. 
If you do not agree to these Terms, you must stop using the site and services immediately. 


Who we are
Elite Swing Tools (“we”, “us”, “our”) is an online retailer of golf training aids and related products, operating in the United Kingdom. 
You can contact us at support@eliteswing.tools for customer service, returns, and legal notices. 


Using our site
By accessing or using the site, you confirm that you are at least 18 years old and legally capable of entering into contracts, and that you will use the site lawfully and in accordance with these Terms. 
We may update, modify, suspend, or discontinue any part of the site with or without notice for maintenance, improvements, or compliance reasons. 


Creating an account
If you create an account, you must provide accurate information, keep your credentials secure, and notify us of any unauthorized access or security issue. 
You are responsible for all activity that occurs under your account unless caused by our breach or a security failure we control. 


Products, pricing, and availability
Product descriptions, images, specifications, and pricing are provided to help you make informed decisions, but occasional errors or omissions may occur, and we reserve the right to correct them. 
All prices are shown in GBP and may include or exclude VAT depending on your location and our VAT status; applicable taxes and shipping costs are shown at checkout. 
We may limit quantities, discontinue items, or cancel orders where products are unavailable, mispriced, or restricted by law, with any payments promptly refunded if applicable. 


Orders and payment
When you place an order, you are offering to purchase products under these Terms, and acceptance occurs when we send an order confirmation or ship the items. 
We accept various payment methods including card and eligible digital wallets enabled at checkout, and your payment details must be authorized by your provider. 
We may cancel or refuse an order if we suspect fraud, unauthorized activity, or violation of these Terms, and in such cases we will refund any amounts paid. 


Shipping and delivery
Processing times, shipping methods, delivery estimates, tracking, and any region‑specific limitations are set out in our Shipping Policy, which forms part of these Terms. 
Risk in the goods passes to you upon delivery, but we remain responsible for goods until received by you or your nominated recipient in line with UK consumer standards. 


Returns, exchanges, and refunds
Your rights, return windows, conditions, exclusions, and refund methods are detailed in our Return Policy, which forms part of these Terms. 
Nothing in these Terms affects your statutory rights under applicable consumer law, including rights in respect of faulty goods. 


Reviews and user content
If you submit reviews, comments, images, videos, or other content, you grant us a non‑exclusive, royalty‑free license to use, reproduce, and display that content in connection with our services. 
You must not post fake or misleading reviews, omit material information, or engage in drip pricing or other unfair commercial practices prohibited under the UK Digital Markets, Competition and Consumers Act (DMCCA). 
We may remove content that is unlawful, misleading, infringing, or violates these Terms or applicable consumer protection standards. 


Promotions, coupons, and gift cards
Any promotions, coupons, or gift cards are subject to their stated terms and may be modified or withdrawn at any time as allowed by law. 
Promotional discounts cannot be exchanged for cash and typically cannot be combined unless expressly allowed. 


Intellectual property
All site content, logos, graphics, text, and designs are owned by or licensed to us and protected by intellectual property laws; you may not copy, modify, or distribute them without permission. 
You may access the site solely for personal, non‑commercial use to evaluate and purchase our products. 


Prohibited uses
You must not misuse the site, interfere with security, attempt unauthorized access, or use automated tools to scrape, harvest data, or overload our services. 
You must not engage in fraudulent transactions, infringe third‑party rights, or violate applicable consumer, privacy, or e‑commerce laws. 


Third‑party services and links
Our site may contain links to third‑party websites or use third‑party services; we are not responsible for their content, policies, or practices, and you access them at your own risk. 
Any third‑party terms and privacy notices may apply to your use of those services. 


Privacy and cookies
Your personal information is handled in accordance with our Privacy Policy and Cookie Policy, which explain how we collect, use, store, and share data, including cookie consent requirements in the UK/EU. 
By using the site, you consent to processing as described in those policies, subject to your rights under applicable data protection laws. 


Warranties and disclaimers
Except as required by law, the site and services are provided “as is” and “as available,” and we disclaim warranties of merchantability, fitness for a particular purpose, and non‑infringement to the fullest extent permitted. 
We do not guarantee uninterrupted or error‑free operation, nor that the site will be secure or free of viruses at all times. 


Limitation of liability
To the maximum extent permitted by law, we are not liable for indirect, incidental, special, or consequential losses, lost profits, or data loss arising from your use of the site or products, except where liability cannot be excluded by law. 
Our aggregate liability for claims relating to purchased products will not exceed the amount you paid for the relevant order, unless otherwise required by consumer law. 


Consumer rights
These Terms do not exclude or limit rights that cannot be excluded under the Consumer Rights Act 2015 and related UK consumer protection laws, including remedies for faulty or misdescribed goods. 
For distance sales, cancellation and return rights may apply as described in our Return Policy and under applicable UK regulations. 


Changes to these Terms
We may update these Terms to reflect legal, technical, or business changes, and will post the updated version with a new effective date on this page. 
Continued use of the site after changes take effect constitutes acceptance of the updated Terms. 


Governing law and jurisdiction
These Terms are governed by the laws of England and Wales, and disputes will be subject to the exclusive jurisdiction of the courts of England and Wales, unless mandatory local consumer laws require otherwise. 
If any provision of these Terms is found unenforceable, the remaining provisions will remain in full force and effect. 


Contact
Questions about these Terms can be sent to support@eliteswing.tools, and we will respond as soon as reasonably possible. 
Please reference your order number or account email where relevant to help us assist you quickly. 


Effective date
These Terms and Conditions are effective as of the date published on this page and supersede any prior versions. 
Consider reviewing them periodically to stay informed about your rights and obligations.